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Frequently Asked Questions
General Information
Where is Caballus Trailers located?
We are located at 4605 US-70, New Bern, NC 28562, serving customers throughout New Bern and the surrounding areas with quality trailer sales and exceptional customer service.
How can I contact Caballus Trailers?
You can contact us by phone, email, or through our website. Our team is happy to answer questions, check inventory, and help you find the right trailer for your needs.
Trailer Inventory
What types of trailers do you sell?
Caballus Trailers offers a selection of high-quality trailers, including enclosed cargo trailers, car haulers, and dump trailers designed for personal, agricultural, and commercial use.
Are your trailers suitable for commercial and business use?
Yes. Many of our trailers are built for heavy-duty commercial applications, including landscaping, construction, farming, and equipment hauling.
Can I get help choosing the right trailer?
Yes. Our experienced team will help you choose the right trailer based on your towing capacity, hauling needs, and intended use.
How are your trailers built?
We partner with trusted trailer manufacturers that build trailers using quality materials, durable construction, and reliable components. Our team carefully selects trailers that offer the strength, performance, and dependability customers need for everyday hauling.
How long does a custom trailer build take?
Custom trailer build times typically take approximately 2–3 weeks, depending on the trailer specifications, customization options, and current production schedule.
Financing & Payments
Do you offer financing?
Yes! We offer financing through several trusted lenders. Our sales team will help match you with the financing option that best fits your personal or business needs while working to secure a competitive rate. Simply complete a loan application, and we’ll handle the rest.
Do you accept credit cards?
Yes. We accept Visa, Mastercard, Discover, and American Express.
Are deposits refundable?
Deposits for stock and custom trailer orders are non-refundable, as they reserve your trailer and begin the ordering process. Special accommodations may be considered on a case-by-case basis depending on the order status.
Do you sell used trailers or accept trade-ins?
At this time, we do not sell used trailers or accept trade-ins. We focus on providing customers with quality new trailers backed by reliable service and support.
Delivery & Service
Do you offer trailer delivery?
Yes, delivery may be available throughout New Bern and surrounding areas. Contact us for availability, delivery locations, and pricing.
Are your trailers compliant with North Carolina regulations?
Yes. Our trailers meet North Carolina safety and road compliance standards for legal and dependable towing.
Trailer Buying Guide
Should I rent or buy a trailer?
Buying a trailer is often the more cost-effective choice for those who haul regularly. Owning your own trailer provides convenience, eliminates recurring rental fees, and offers long-term value. Plus, quality trailers retain their value well over time.
What should I know before purchasing a trailer?
Before purchasing a trailer, customers should know their vehicle’s towing capacity and understand the weight of the items they plan to haul. Proper calculations help ensure the trailer selected is safe, compatible, and capable of handling the intended load.
What is a tandem axle trailer?
A tandem axle trailer has two axles that provide increased stability, higher weight capacity, and improved towing performance. They’re commonly used for larger trailers that transport heavy equipment or materials.
Five-Star Service
Still Have Questions About Trailers?
Our team is here to help you find the right trailer for your needs. Whether you’re looking for an enclosed cargo trailer, car hauler, or dump trailer, Caballus Trailers is ready to answer your questions and help you get started.
